Delight customers and turn real-time conversations into sales
Elevate revenue and delight customers using the power of text marketing backed by real people.
4.9 Rating based reviews on
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Trusted by hundreds of DTC brands
Supercharge your team
Cartloop's Concierge Agents proactively interact with your shoppers at the most important moments, like after a shopper abandons their cart, and increase conversion rates. We detect buying intent, alleviate buying concerns while giving you a 360° view of your customers.
Enable the new wave of customer communication
Move away from the traditional livechat. Offer customers a seamless on-the-go shopping experience and minimize the buying friction inside your support process. Automate your SMS support conversations, provide live shopping assistance, and generate more revenue.
Reduce support costs and cut backlog
Delegate your customer support and save time. On average, Cartloop merchants save 1,000 hours of work per year with Cartloop Concierge. We work even during off-hours so you can provide a next-level customer experience exactly when customers want it.
Stay close to your customers with Inbox
Create a unified experience by having all your texts in one place with the only Inbox designed exclusively for SMS conversations. More context, faster customer resolutions, team collaboration, and no more missed opportunities.
More revenue for you with conversational experiences
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What they say
“The SMS platform that cares.”
That really cares. About you and about your customers. A justified investment. The numbers are also reflected on our end. It's been amazing being with you guys.
“Cartloop's conversational SMS is a game changer!”
The conversion rate from the abandoned cart recovery is 2x better than the automated flow in the SMS platform I use. It's a no brainer to switch and save more sales. Additionally, the Cartloop team is incredible! They have been so accommodating and they've helped us configure everything exactly how we need. They stay in constant touch via Slack about results and new features. 10/10!
“I cannot tell you just how impressed I've been!”
We've even tested it from our own devices to ask somewhat more challenging questions and the Cartloop team delves into our FAQs, into our reviews, past conversations, goes through our site and ensures they're answering a customer message to the best of their ability. Super, super impressed! Thank you guys.
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