Your New Sales Channel. Customers' New Favorite Way To Shop.
Increase sales and customer loyalty with 1:1 SMS shopping experiences powered by experts.
4.9 Rating based reviews on
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Trusted by hundreds of DTC brands
Absolutely, Noah! Appreciate you giving me a hand. I don't think I would have figured that out without your pointers.
Happy Customer
I love a company with badass customer service. I will be back for more and telling all my friends for sure!!🔥
Happy Customer
The order has been placed! This is my 3rd purchase with Ava Estell. You guys are doing great - thanks again for your assistance! And have a lovely start to the weekend!
Happy Customer
Hailey you're THE BEST! I was able to do the purchase and can't wait to try it 😍
Happy Customer
I must say I'm very impressed with your company. I watched a program about the owner and her dedicated progressive team. Congratulations.
Happy Customer
Thank you for all your help Emma. I've just purchased it. Excellent customer service. Thank you again.
Happy Customer
Amazing service Zoey, I've ordered it, thanks to you I got what I wanted, when I wanted it.
Happy Customer
Thank you again for all your help. This has been one of the best online shopping experiences I ever have. And I do a lot of online shopping! 😊
Happy Customer
Wow that is such a big help. Will be purchasing tomorrow for sure now, I love this customer service. Thank you so much, can't wait to try everything out!
Happy Customer
Thank you for responding so quickly. Very good customer service!
Happy Customer
Thanks Emma! You guys are great. Keep up the excellent products and exceptional customer service!👏
Happy Customer
I just wanted to say thank you so much for taking the time and helping me I really appreciate it so much and please pass along 10 stars all the way across the board for you!
Happy Customer
Thank u I'll let the rest of the guys know how nice you were maybe they'll be interested in purchasing as well
Happy Customer
BTW, that's great customer service to chat to a real person during ordering, that's a first for me. Keep it up 👍
Happy Customer
I'll definitely leave a positive review. I like how you have responded very quick even on a Sunday that's brilliant customer service.
Happy Customer
Ok, I am 73 years old and if the hearing aids work I will be telling all my senior friends that not only are the aids good but the customer service is excellent as well. Thanks again.
Happy Customer
Deliver digital concierge experiences with 1:1 human conversations
Treat every customer like a VIP. Whether you're a beauty, health, apparel, food & beverage or travel company, Cartloop enables your audience to shop with a real human and get a memorable shopping experience that they'll tell their friends about.
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Reach exponentially more customers
Traditional live chat is not enough anymore. Offer customers the most convenient on-the-go shopping experience on their favorite device. Minimize the buying friction and enable a next-level customer experience exactly when and how customers want it.
Grow AOV, LTV and build long-lasting relationships
Drive re-engagement, upsells, crossells, and timely reminders with Conversational Flows. Proactively interact with your shoppers at the most important moments, like when they abandon their carts or after they received their order.
Delight first-time shoppers with personalized recommendations
Increase conversion rates with hyper-personalized product recommendations. Quickly guide your customers through a tailored buying experience and help them find the perfect product based on their needs.
Messaging platform to manage hundreds of SMS conversations
Centralize all SMS under a single roof. Cartloop provides the only Inbox designed exclusively for human-powered SMS conversations. Ready-to-use context, fastest response time, better personalized recommendations, team collaboration, and no more missed opportunities.
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More revenue for you with conversational experiences
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What they say
“The SMS platform that cares.”
That really cares. About you and about your customers. A justified investment. The numbers are also reflected on our end. It's been amazing being with you guys.
“Cartloop's conversational SMS is a game changer!”
The conversion rate from the abandoned cart recovery is 2x better than the automated flow in the SMS platform I use. It's a no brainer to switch and save more sales. Additionally, the Cartloop team is incredible! They have been so accommodating and they've helped us configure everything exactly how we need. They stay in constant touch via Slack about results and new features. 10/10!
“I cannot tell you just how impressed I've been!”
We've even tested it from our own devices to ask somewhat more challenging questions and the Cartloop team delves into our FAQs, into our reviews, past conversations, goes through our site and ensures they're answering a customer message to the best of their ability. Super, super impressed! Thank you guys.
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