A single customer, a single conversation, a single phone number unified into one place. Connect with customers immediately, build relationships and drive significant growth.
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Create a unified experience by having all your texts in one place with the only inbox designed exclusively for SMS conversations. More context, less repetition, faster responses, and no more missed promising opportunities.
See full history of conversations and how each relationship evolves over time, under a single thread. Move beyond brand-to-customer communication into a relationship where customers are captured, nurtured and loyalized.
Invite your colleagues to Cartloop and loop teammates into conversations. Collaborate behind the scenes across your team and Cartloop Concierge by adding brand notes, leaving feedback and creating macros.
Shorten response time and solve inquires faster when texting with customers. Create documentation that includes answers to frequently asked questions, how-to guides, and unique selling points.
Proactively start a new conversation directly from Inbox with contacts out of your subscribers' list (ex: if an order was lost). Take care of your customers, collaborate with your team, and offer priority support.
Build personal relationships, grow loyalty and have lifelong context by keeping each conversation in a single thread.
Conduct conversations easier and have additional context over your customers without needing to leave the Inbox.
Shorten response time and boost efficiency, while keeping replies personalized.
Stay on top of changes with internal notes conversations about unique selling points, one-day offers or key details.
Easily get back to customers and keep the conversations alive by starring them.
Serve individual shopping experiences by creating instant discount codes while chatting with shoppers.