Leave boring blasts to the past

Customers spending behaviour has shifted and so did their expectations. Deliver personalized shopping experiences at scale with Conversational Flows, seamlessly.

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Trusted by brands, loved by shoppers

Trusted by hundreds of DTC brands

Schoolyard Snacks logoBace logoPrepdeck logoHey Silky Skin logoSleep Easy logo

Billions in revenue driven for merchants

22x average return on investment

Millions of two-way customer conversations

Start from scratch, or explore the library

Enable pre-built engaging, personalized and advanced shopping journeys in minutes.

unique audience

One does not fit all

Each customer is unique. Define your audience based on location, text interactions or purchase behaviour attributes that let your message reach the right people in the right places, at the right time.

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Mobile and desktop app
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Mobile and desktop app
205M+
Monthly active users
meaningful interactions

Seamless way to deliver personalized experiences at scale

Conversational Flows allow you to create more meaningful interactions on customers' favorite on-the-go channel. Create the perfect balance of advanced automation and humans-in-the-loop to supercharge customer satisfaction and achieve record revenues.

Collaborate seamlessly by inviting your team

Invite your colleagues to Cartloop and loop teammates into conversations. Collaborate behind the scenes across your team and Cartloop Concierge by adding brand notes, leaving feedback and creating macros.

Phone SMS Messages template - Cartloop Two Way SMS Campaigns
SMS conversation
205M+
Monthly active users

Respond to conversations at scale with the Knowledge Base

Shorten response time and solve inquires faster when texting with customers. Create documentation that includes answers to frequently asked questions, how-to guides, and unique selling points.

KEY flows

Make each text interaction memorable

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Abandoned cart

Recover 3x more sales by sending a helpful text message after shoppers abandon their carts.

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Nurture VIP

Increase LTV, and encourage positive word-of-mouth by enrolling existing customers in an engaging nurture flow.

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Welcome first-time customers

Make first-time customers feel appreciated and excited about their orders with a personalized welcome text.

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Thank you for your purchase

Make customers feel part of your mission and win more of their loyalty by thanking them for their order.

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Order fulfilled

Increase trust by keeping customers informed at each step of the buying journey with pre-built order status flows.

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Customer winback

Enable a pre-built customer winback experience that makes them come back again and again.

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