Customers spending behaviour has shifted and so did their expectations. Deliver personalized shopping experiences at scale with Conversational Flows, seamlessly.
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Enable pre-built engaging, personalized and advanced shopping journeys in minutes.
Each customer is unique. Define your audience based on location, text interactions or purchase behaviour attributes that let your message reach the right people in the right places, at the right time.
Conversational Flows allow you to create more meaningful interactions on customers' favorite on-the-go channel. Create the perfect balance of advanced automation and humans-in-the-loop to supercharge customer satisfaction and achieve record revenues.
Invite your colleagues to Cartloop and loop teammates into conversations. Collaborate behind the scenes across your team and Cartloop Concierge by adding brand notes, leaving feedback and creating macros.
Shorten response time and solve inquires faster when texting with customers. Create documentation that includes answers to frequently asked questions, how-to guides, and unique selling points.
Recover 3x more sales by sending a helpful text message after shoppers abandon their carts.
Increase LTV, and encourage positive word-of-mouth by enrolling existing customers in an engaging nurture flow.
Make first-time customers feel appreciated and excited about their orders with a personalized welcome text.
Make customers feel part of your mission and win more of their loyalty by thanking them for their order.
Increase trust by keeping customers informed at each step of the buying journey with pre-built order status flows.
Enable a pre-built customer winback experience that makes them come back again and again.