Plans that grow with you.
5x ROI — or your money back, simple.
Essential
+10% Success fee
24/7 Live SMS Concierge
Trained Shopping Experts
Two-Way Conversations
Pay Per Result (Not Per Text)
Campaigns & Segmentation
Audience Growth Tools
Dedicated phone numbers
SMS & Email Popups
Conversational insights
Unique discount codes
Custom branded links
Dedicated 1:1 Slack Support
Dedicated Success Manager
Growth
+6% Success rate
14 Days Free Trial
Unlimited SMS Conversations
SMS Concierge Service
24/7 Live Shopping Experts
Conversational Inbox
Campaigns & Segmentation
QR Codes, Instagram Sign-Up
SMS & Email Popups
Unique discount codes
Custom branded links
Personalized reports & insights
Campaign management & strategy
Dedicated Strategy Manager
Dedicated 1:1 Slack Channel
Pro
+3% Success rate
14 Days Free Trial
Unlimited SMS Conversations
SMS Concierge Service
24/7 Live Shopping Experts
Conversational Inbox
Campaigns & Segmentation
QR Codes, Instagram Sign-Up
SMS & Email Popups
Unique discount codes
Custom branded links
Personalized reports & insights
Campaign management & strategy
Dedicated Strategy Manager
Dedicated 1:1 Slack Channel
Trusted by brands, loved by shoppers
Trusted by hundreds of DTC brands
Robust features in every plan.
Conversational Flows
Whether it's abandoned carts, or welcome texts, drive 31% of otherwise lost revenue when real humans engage and convert your shoppers.
SMS Concierge Service
Let our team fully manage your SMS conversations, triage customer support, turn subscribers into customers, and build one-to-one relationships.
Two-Way SMS Campaigns
Use Two-Way Campaigns to engage your subscribers with fun messages such as giveaways, sales, discounts, new product drops and more.
Conversational Inbox
Connect with customers proactively, build personal relationships and drive significant growth, all in one place. All SMS conversations are free and included in your plan.
Frequently Asked Questions
Can I send SMS campaigns to my list?
Yes. You can use our Two-Way Campaigns to send one-off messages such as sales, discounts, new product drops and more.
Learn more about Two-Way CampaignsWhat type of phone numbers does Cartloop use?
Unlike most SMS apps, with Cartloop you will always use dedicated local phone numbers or dedicated toll-free numbers.
Our entire platform was built from ground up for supporting two-way conversations, so all shopper interactions are happening into a single conversation.
How can I collect phone numbers?
You can collect phone numbers at checkout if people accept marketing and provide their phone numbers or via on-site popups.
How does the free trial work?
Enjoy a risk free 14-days free trial. Install the Cartloop app and we'll immediately start recovering abandoned carts for you free of charge for the first 14 days.
Cancel your subscription within the free trial period and you won't be charged a dime. Ready to take your SMS marketing to new heights?
What does Success Fee mean?
The success fee is a percentage of your generated revenue with Cartloop directly attributed to us after one or two of the following events happen:
1. Customer clicks on a unique link
2. Customer uses a discount code created by Cartloop.
We only attribute conversions that we “touch” - meaning if a customer clicks on one of our short links or uses one of our discount codes.
We have a 7-day attribution window - that means our Shopping Experts can talk to someone, convince them to purchase, and that person converts after a few days because they just got their salary or simply remembered they need the item.
Is Cartloop TCPA and GDPR compliant?
Yes. Sending messages with peace of mind is mission-critical to us. Cartloop is TCPA and GDPR compliant.
Read more on TCPARead more on GDPRCan I import subscribers list from another SMS platform?
Yes. If you have a subscriber list that you'd like to upload to your account reach out to our Compliance Team at migration-service@cartloop.io to take of it for you.
When does Cartloop text my customers?
Cartloop engages with your customers 24/7 during day time. Your customers will not be receiving texts from us during quiet hours, which is anytime between 9pm to 10am in their respective time zone.
How do the Shopping Experts know the right answers to shoppers’ questions?
Our Experts are learning the ins and outs of your brand during the onboarding process, through your website information, FAQ and by reaching out to your support team for additional questions.
What's the average response time when texting customers?
The average reply time is 7 minutes.
Do you offer enterprise plans?
Yes. Please contact us at sales@cartloop.io to create your enterprise plan.
In what countries is Cartloop available?
Cartloop supports Shopify stores located anywhere in the world and covers text messages sent to United States, Canada, United Kingdom, Australia, Poland, Estonia, Lithuania, Sweden, Israel, Czech Republic and Singapore.
Want Cartloop in a country that's not on our list? Let us know!