Plans that grow with you
5x ROI — or your money back, simple.
Essential
+10% Success fee
24/7 Live SMS Concierge
Two-Way Campaigns
Audience Segmentation
Instagram Sign-up Links
Dedicated phone numbers
SMS & Email Popups
Conversational insights
Unique discount codes
Custom branded links
Dedicated 1:1 Slack Support
Dedicated Success Manager
Growth
+7% Success fee
24/7 Live SMS Concierge
Two-Way Campaigns
Audience Segmentation
Instagram Sign-up Links
Dedicated phone numbers
SMS & Email Popups
Conversational insights
Unique discount codes
Custom branded links
Dedicated 1:1 Slack Support
Dedicated Success Manager
Pro
+3.5% Success fee
24/7 Live SMS Concierge
Two-Way Campaigns
Audience Segmentation
Instagram Sign-up Links
Dedicated phone numbers
SMS & Email Popups
Conversational insights
Unique discount codes
Custom branded links
Dedicated 1:1 Slack Support
Dedicated Success Manager
Trusted by brands, loved by shoppers
Trusted by hundreds of DTC brands
Frequently Asked Questions
Can I send SMS campaigns?
Yes. You can use our Two-Way Campaigns to send one-off messages such as sales, discounts, new product drops and more.
Learn more about Two-Way CampaignsWhat type of phone numbers does Cartloop use?
Unlike most SMS apps, with Cartloop you will always use dedicated local phone numbers or dedicated toll-free numbers.
Our entire platform was built from ground up for supporting two-way conversations, so all shopper interactions are happening into a single conversation.
How can I collect phone numbers?
You can collect phone numbers at checkout if people accept marketing and provide their phone numbers or via on-site popups.
How does the free trial work?
Enjoy a risk free 14-days free trial. Install the Cartloop app and we'll immediately start recovering abandoned carts for you free of charge for the first 14 days.
Cancel your subscription within the free trial period and you won't be charged a dime. Ready to take your SMS marketing to new heights?
What does Cartloop Revenue mean?
Cartloop revenue is revenue directly attributed to Cartloop after one or two of the following happen:
1. Customer clicks on a unique link
2. Customer uses a discount code created by Cartloop.
Is Cartloop compliant?
Yes. Sending messages with peace of mind is an utmost priority. Cartloop is TCPA and GDPR compliant.
Read more on TCPARead more on GDPRCan I add a subscribers list from another service?
After you install Cartloop, if you have a compliant subscriber list that you'd like to upload to your account, please reach out to our Compliance Team at migration-service@cartloop.io so they can review the information.
When does Cartloop text my customers?
Cartloop engages with your customers 24/7 during day time. Your customers will not be receiving texts from us during quiet hours, which is anytime between 9pm to 10am in their respective time zone.
How do the Experts know the right answers to shoppers’ questions?
Our Experts are learning the ins and outs of your brand during the onboarding process, through your website information, FAQ and by reaching out to your support team for additional questions.
What's the average response time when texting customers?
The average reply time is 7 minutes.
Do you offer enterprise plans?
Yes. Please contact us at support@cartloop.io to create your enterprise plan.
In what countries is Cartloop available?
Cartloop supports Shopify stores located anywhere in the world and covers text messages sent to United States, Canada, United Kingdom, Australia, Poland, Estonia, Lithuania, Sweden, Israel, Czech Republic and Singapore.
Want Cartloop in a country that's not on our list? Let us know!