Cartloop is a human-powered text messaging platform which helps eCommerce brands, like yours, recover more abandoned carts by engaging and converting your customers in real-time.

Cartloop uses real humans to answer your customers’ questions, without being intrusive or nosy. When someone abandons their cart, our live agents contacts that person and tries to understand why they abandoned, then pursue them to return to their cart with the help of a small discount.

Most SMS platforms focus on 1-way communication, which sound robotic and can end up hurting your brand's reputation if improperly used.

Text messaging is suppose to be personal, that's why Cartloop is focused around conversational text messaging and providing a personalized experience for your customers.

The support team at Cartloop usually replies within 1-2 minutes to customers.

Cartloop collects phone numbers at checkout only if people accept marketing and provide their phone numbers.

Our world-class Experts are learning the ins and outs of your product/s during the onboarding process, understanding the brand through your FAQ and by reaching out to your support team for additional questions.

No. You can take care of your business, as Cartloop provides a fully managed service and takes care of all the communication. Consider us an extension of your pre-sales team.

No, once you install Cartloop, our Experts will take it from there. The only thing you need to do is come back and watch the dashboard for insights and data. 

Cartloop engage with your customers everyday during day time. Your customers will not be receiving texts from us during quiet hours, which is anytime between 9pm to 10am in their respective time zone.

Enjoy a risk free 14-days free trial. Install the Cartloop app and we'll immediately start recovering abandoned carts for you free of charge for the first 14 days.

Cancel your subscription within the free trial period and you won't be charged a dime.

Right now, we offer a 1-click Shopify integration. Platforms such as Magento, BigCommerce, WooCommerce and custom integrations are coming soon.

After you install Cartloop, if you have a compliant subscriber list that you'd like to upload to your account, please reach out to our Compliance Team at support@cartloop.io so they can review the information.

Yes. Please contact us at support@cartloop.io to create your enterprise plan.

Cartloop supports stores located anywhere in the world and covers text messages sent to United States, Canada, United Kingdom and Australia.

Cartloop is fully TCPA and GDPR compliant.