How Jazzupco Uses Cartloop's Conversational Approach To Drive +14x ROI and Convert 20% More Abandoned Carts

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About

Jazzupco was founded by Lawrence & Rachael, at the beginning of their journey as a married couple. They searched high and low for products to bring their dream home to life. Due to overly priced mass-market brands, they decided to start their own brand and sell home products that are available without breaking the bank.

Why they started

The founders were looking into ways to scale through owned marketing channels. Text marketing was one of them. They decided to add it to their marketing stack and found the perfect opportunity to humanize their customers' shopping journeys with Cartloop.

Highly recommend this amazing app. It literally does all the work for you. Amazing customer support from the team and even the co-founder himself. Great work. - Lawrence Tan, founder of Jazzupco

Performance

  • 14X ROI
  • 46% Reply rate
  • 20% Conversion rate
  • 2.629 Active Subscribers

Benefits

  • 14X ROI
  • No additional effort required for their team
  • Sales within 48 hours of installing Cartloop
  • Increased shoppers trust
  • Increased customer retention
  • A reduced number of hesitant customers due to instant support
  • A decrease in customer support tickets by 14%

What’s Next

As for future plans to scale this channel, Jazzupco intends on implementing 2-Way Conversational Campaigns—which will allow them to reach, engage, nurture and win back segmented customers.

Lisa Popovici

Co-founder at Cartloop. Med School graduate turned to tech. When she's not working on growing Cartloop, you'll probably find Lisa working out or preparing an avocado toast for a late brunch.

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