Cartloop generated sales
Replay rate
Replay rate
Replay rate
Replay rate
Replay rate
Replay rate
Cartloop started working a couple of months ago with a cruelty-free Australian skincare brand that offers products made from quality ingredients matched to the needs of their customers. They source their ingredients from farmers and local suppliers in Australia with whom they research, identify & understand the native flora & botanicals available in order to nourish, nurture & support the skin.
Being in the very competitive skincare industry, the brand wanted to make sure their customers receive the best support throughout their entire shopping journey, including educating their customers on the benefits of their product.
The brand is working with Blazer, a digital marketing agency based in Vilnius and one of Cartloop partners. The team at Blazer knew from the very start text marketing is a high growth channel, saw the attention and care end customers receive by brands using Cartloop so they implemented it after a full optimization of their site. You can find more about Blazer Agency here.
They choose Cartloop due to their human approach and fully-managed service. As a skincare brand, they are aware of how important real-time interaction with their shoppers is - being there at the right time, on the right channel, providing help and assistance.
*These metrics are based on their Australian site. The brand uses Cartloop for both Australia and the United States.
During the past month, we gathered insights on the main reasons causing cart abandonment for the brand and provided actionable tips to their team on what parts of the business would need more attention. Here’s what we’ve found out:
If you want to reduce your support costs, connect with shoppers in real-time and build long-lasting relationships, book a demo with me to learn more or start your 14-days free trial.